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 I forgot my password
QCC.edu will be taken offline for maintenance on Friday, February 27 from 3:00 pm to approximately 6:00pm.  The site may be unavailable for the duration of this time.  The Q and Blackboard will be available as normal, and can be accessed directly from www.TheQ.info.  
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Need Help?

 

Please visit our new help site at www.QCC.edu/help or to learn more about Office 365, access Atomic Learning tutorials, Blackboard, The Q, or get help with installing software.

 

For technical assistance, please contact the QCC Help Desk by calling
508-854-4427
, by email 
Help@qcc.mass.edu   or Walk-in.

For walk-in assistance, the entrance to the Help Desk is located

at the ramp on the outside of the Administration building.
 
DO  NOT send your password in any email correspondences.
DO include your name, student  ID number  (if applicable), 
phone number, and a brief description of your problem.

Hours of operation

Monday through Friday, 8:00 A.M. to 7:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM. 
 

  **Click here for answer to frequently asked questions about The Q **

What is The Q?

Think of the portal as the gateway to the college.  The portal is the one stop which will allow students and faculty the ability to access their personal college information twenty four hours a day, seven days a week, 365 days a year.
  
If you are a current or future student at Quinsigamond Community College, you can access your information using The Q, the Student and Faculty Portal.  The portal allows students to view their personal information, academic records, register for classes, as well as pay your bill on-line, view announcements, calendar items, and student schedule all via the portal.

How Do I Login to The Q?

Enter your Student ID as your Username and Password in the fields listed at the top left in the User Name and Password fields.  Click on the [Login] button or hit theEnter/Return key to continue logging in.
 
Note:  Your password is case sensitive.  Please enter your password exactly as it appeared on the letter that was sent to you.  For example, if your password is:  “PatsFan1”, entering “patsfan1” will not work.

I Don't Know My Password to The Q. What Do I Do?

If you've forgotten your password to  The Q , there are a few ways we can help.
  • If you are on the main campus, stop by the Registratar's Office, Room 152A of the Administration Building.  You can ask them for a copy of the portal letter by presenting a positive ID (drivers license or a valid QCC Student ID card).   Check their hours of availability .
  • We can generate a new one for you by sending it to your QCC email address.  If you know your Qmail address and password, enter your Student ID number for User Name and then select the  I forgot my password  link at the top.  Continue by hitting the [Send New Password] button.  If you do not know your Qmail address or password, contact the Registrar's Office or the Help Desk.  Remember, if you select this option, a new password for The Q will be generated and sent to your QCC email address (your old password will no longer work).  Please ensure that you can log into your QCC email account prior to using this option.
If you need assistance, contact the QCC Help Desk at 508-854-4427 or email them at  help@qcc.mass.edu .
How to Login Videos
How to login to Blackboard (Video Tutorial)
Learn how to login to Blackboard (plus a quick tour)
How to login to Atomic Learning Videos (Video Tutorial)
Learn how to use Blackboard and other programs by watching these video tutorials
How to login to Smarthinking via Blackboard
Learn how to access Smarthinking tutorial service through Blackboard by watching this video tutorial.
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